The following steps are needed to integrate the shipping with with FedEx.

Install the Fedex Ship Manager Server (FSMS) 

Contact a Fedex representative and request the Fedex Ship Manager Server.  This is NOT the Fedex Ship Manager Workstation software. The FSMS may be installed on the SYSPRO application server or any other server accessible from the SYSPRO application server.

After the FSMS is installed, run the meter registration procedure to register your Fedex account. Note the meter number assigned.

Fedex support will generally assist with the installation, ask them to verify that Fedex Ground is enabled as the default is for it not to be enabled.

Note:  We recommend installing the latest (newest) version of FSMS for ALL new installations as this will minimize the need to upgrade at a future time.

Load Address Verification Table

Select "Address Verification" from the Cross-Reference Menu on the EDI Menu.  Select "Import" and then "Import All Pre-Set Information".

Add FedEx Accounts

  1. Select "Carrier Account Information" from the Cross-Reference Menu on the EDI Menu.
  2. Click the ADD button.
  3. Enter "FEDX" for the SCAC code.
  4. For the account code, enter something to describe the account ("GENERAL", "WAREHSE1", etc.).
  5. Enter a description
  6. Enter a phone number that will be used in case there is no phone number on the A/R account. 
  7. Go to the "FedEx" tab
  8. Enter the FedEx account number. Do not use any spaces or dashes in the account number.  
  9. enter the FSMS meter number that was received with the account was registered with the FSMS system
  10. Enter the IP address or network name of the FSMS server.
  11. Select to communicate with the server via the SYSPRO app server.  Only use client communications if something prevents server based communications.

Add FedEx Printers

Select "Label Printers" from the Cross-Reference Menu on the EDI Menu. For each label printer, click add and enter a Printer Code to define the printer.  Complete the rest of the form with the required information.

Download the Cadacus Support System installation program to the workstations and run the installation.  This interface is required to access the scales and printers

Note:  The Shipping system bypasses the Windows printer drivers.  Therefore the printer can be setup using the Windows "Generic Text-Only" printer drivers.  Drivers for Eltron printers are available from the following sources.
   Seagull Scientific Eltron Printer Drivers

Connect the SYSPRO Ship-Via's to the FedEx services

It is recommended that coded Ship-Via's be used within SYSPRO.

Select "Ship-Via to SCAC and Carrier Information" from the Cross-Reference Menu on the EDI Menu. Leave the "Trading Partner" field blank and enter a ship-via.  Select "FedEx" from the carrier list below and the Name and SCAC will be filled in automatically. Go to the "Service Information" tab and select the service to match the ship-via. Set any of the other parameters as necessary.  Do not enter an account code.

Enable FedEx Integration in the Shipping Station

For each shipping station which will be handling FedEx, go to the freight page of the station setup and enable the FedEx FSMS interface.  Select the FedEx account from the cross-reference and FedEx printer to use for this station.

Important Note: During the testing phase, check the box "Enable FedEx Testing".  This insures that all packages are canceled in the FedEx system immediately after they are created.  This is so FedEx does not expect or bill for any of the test labels. Remember to uncheck this box when changing to a live status.