Cadacus Support Policy
How to Get Support
- For support of SYSPRO licensed solutions, which include EDI/Shipping/Freight
- For end-user customers, contact your SYSPRO reseller/dealer
- For resellers/dealers/consultants, contact your SYSPRO reseller/dealer
- Post in our Cadacus Community Support Forum
- Contact Cadacus, if under a Cadacus Support Contract
- For support of all other Cadacus solutions, such as Handheld WMS, Advanced
Order Management (AOM), etc., please contact:
- Your SYSPRO reseller/dealer
- Post in our Cadacus Community Support Forum
- Cadacus, if under a Cadacus Support Contract
- Additional support providers:
- We at Cadacus maintain a list of SYSPRO consultants who have proven
Cadacus skills that may not be available at your reseller/dealer-- please
click here for the list that includes contact information
- Cadacus Direct Support Request (note: requires registration and login)
- Has followed the above steps to resolve the issue at hand
- Has informed reseller/dealer of interest to pursue help beyond typical scope
- Registered at our website and completed a Direct Support Request form here
